Three Hearts Insurance – SMS Terms & Conditions
The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document.
Note: If Three Hearts Insurance has a dedicated Terms & Conditions page, this information should appear there rather than solely in the privacy policy. The document must include the following:
- SMS Consent Communication
Information (including phone numbers) obtained as part of the SMS consent process will not be shared with any third parties or affiliates for marketing purposes.
- Types of SMS Communications
If consent has been given to receive text messages from Three Hearts Insurance, messages may include (but are not limited to):
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example:
“Hello, this is a reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
- Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week regarding appointments, billing, or account updates.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
- Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may differ if messages are sent domestically or internationally.
- Opt-In Methods
You may opt in to receive SMS messages from Three Hearts Insurance in the following ways:
- Verbally during a conversation
- By submitting an online form
- By filling out a paper form
- Opt-Out Methods
You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message received. You can also contact Three Hearts Insurance directly to request removal from the messaging list.
- Help
For assistance, reply with the keyword “HELP.”
You may also contact Three Hearts Insurance directly for support or visit our Privacy Policy and Terms & Conditions pages.
- Standard Messaging Disclosures
- Message and data rates may apply.
- Opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit the Three Hearts Insurance Privacy Policy and Terms & Conditions pages.
- Message frequency may vary.
Required Privacy Statement:
“SMS opt-in or phone numbers collected for the purpose of SMS messaging are not shared with any third party or affiliate company for marketing purposes.”
